Payment Terms

Accepted Payment Methods: We accept payments via major credit cards and PayPal.

Payment Failure Resolution: In the event of payment failure, we advise trying an alternative credit card or ensuring sufficient balance. Should payment issues persist due to insufficient funds or other reasons, please contact our support team for assistance.

Contact for Payment Issues: Any payment-related concerns, including but not limited to failed transactions, insufficient balance, or other payment inquiries, can be resolved by reaching out to our dedicated customer support team.

Secure Payment Processing: All transactions are processed securely, ensuring the confidentiality of your payment details.

Transaction Confirmation: Upon successful payment, you will receive a confirmation email with the transaction details for your records.

Refund Policy: Our refund policy complies with relevant regulations. For details regarding refunds, please refer to our Refund Policy section.

Currency and Exchange Rates: All transactions are conducted in USD. Exchange rates, if applicable, are subject to market fluctuations and may vary.

Payment Authorization: By making a payment through our platform, you authorize the transaction and agree to the Payment Terms stated herein.

Please note that these Payment Terms are subject to periodic updates or revisions. It is recommended to review them periodically for any changes.

For any payment-related queries or concerns, please don’t hesitate to contact our support team at service@shineofdiamond.com.