Shipping Policy
Shipping Policy
At Shine of Diamond, every piece is carefully handcrafted and made to order. We take pride in creating jewelry that is made specifically for you, ensuring exceptional quality and attention to detail.
Order Verification
Once your order is placed, you will receive an order confirmation email.
After payment authorization and verification are completed, we begin crafting your jewelry. Please note that verification may take up to 24 hours during peak periods.
Crafting & Processing Time
Because each piece is handmade and customized to your selected size and finish, production requires approximately 7–14 business days before shipment.
This production timeline does not include weekends or public holidays.
During peak seasons, promotions, or holiday periods, production times may be slightly extended.
Shipping Time
Once your order has been completed and shipped, delivery times vary depending on your location and selected shipping method.
Standard Shipping
Free Worldwide Shipping on Orders Over $59
Orders under $59 are subject to a flat shipping fee of $6.99.
Express Shipping
Express shipping is available for $25.
Estimated Delivery Times
| Region | Standard Shipping | Express Shipping |
|---|---|---|
| United States, Canada, Australia & Europe | 10–15 Business Days | 5–7 Business Days |
| Asia | 3–10 Business Days | 3–7 Business Days |
| Middle East | 12–21 Business Days | 8–15 Business Days |
| Brazil | 15–20 Business Days | 12–15 Business Days |
| South & Central America | Up to 30 Business Days | 9–15 Business Days |
| Other Countries & Remote Areas | 20–25 Business Days | Varies by Destination |
Total Delivery Time
The estimated total delivery time is:
Crafting Time (7–14 Business Days) + Shipping Time
For most customers in the United States, Canada, Australia, and Europe, orders typically arrive within 2–4 weeks from the purchase date.
Remote Areas
For certain countries in Africa, Latin America, and select remote regions, a flat shipping surcharge of $20 may apply.
Orders shipped to these destinations are not eligible for shipping-related discount offers.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
Please allow 2–5 business days for tracking updates to appear after the package has been dispatched.
Important Notes
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Delivery estimates are provided as guidelines and are not guaranteed.
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Delays caused by customs clearance, weather conditions, carrier disruptions, or local postal services are beyond our control.
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We are not responsible for delays resulting from incorrect shipping information provided by the customer.
If you have any questions regarding your order, please contact our customer support team at any time. We are always happy to help.